We’re here to make your shopping experience smooth and stress-free. Below are answers to the most common questions from our customers.
1. How can I place an order?
You can place an order by browsing our products, adding the items you want to your cart, and completing the secure checkout process. Once your order is placed, you’ll receive a confirmation email.
2. What payment methods do you accept?
Tayyabi Distributors accepts the following secure payment options:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shopify Payments
3. How long does shipping take?
Orders are processed within 1–3 business days, and shipping usually takes 3–7 business days. You will receive a tracking link by email once your package is on its way.
4. How can I track my order?
Once your order is shipped, you will get an email with a tracking number and link. You can click the link to view the real-time status of your delivery.
5. What is your return policy?
We accept returns within 14 days of delivery for unused items in their original condition and packaging. To start a return, email us at support@tayyabidistributors.com with your order number.
6. Can I cancel or change my order after placing it?
Yes, but only within 12 hours of placing the order. If more than 12 hours have passed, the order may already be in processing and cannot be changed. Email support@tayyabidistributors.com right away for assistance.
7. What should I do if my item is damaged or defective?
We sincerely apologize for any inconvenience. Please contact us within 48 hours of delivery at support@tayyabidistributors.com with your order number and clear photos of the item. We will resolve the issue as quickly as possible.
8. Do you ship internationally?
At this time, we only ship within Pakistan. We are working on expanding to other countries soon.
9. Are your products original and new?
Yes. All products sold by Tayyabi Distributors are 100% genuine and brand new, sourced directly from verified and trusted suppliers.
10. How can I contact customer support?
You can reach us by email at support@tayyabidistributors.com. We aim to respond within 24–48 hours during business days (Monday–Friday).