Refund Policy
Thank you for shopping with us! We’re committed to ensuring your satisfaction with every purchase. Please read our refund policy carefully before making a purchase.
1. Returns
We accept returns within 14 days of delivery. If 14 days have passed since your order was delivered, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return:
- The item must be unused, in its original condition, and in its original packaging.
- A valid proof of purchase (receipt or order number) is required.
2. Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Downloadable digital products
- Items marked as “Final Sale”
- Personal care items (e.g., skincare, undergarments)
3. Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.
Late or missing refunds:
- If you haven’t received a refund yet, first check your bank account.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, email us with your order number and a photo of the item
5. Shipping Returns
To return your product, please mail it to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Contact Us
If you have any questions about our refund policy, please contact us